FAQ

Your Questions, Answered.

How do I find my tyre size?

You can find the size of your tyres on the sidewall of your tyres. Typically, it will look like 205/35/R15. We have a section on helping you find the right size for your tyres here. How To Find My Tyre Size

What if you don't have the tyre size I need?

If you can't find the tyre size you need on our website, please get in touch with us; at orders@shoesfomycar.com. One of our team will be happy to help.

Why does the registration checker show the wrong tyre size?

Our registration checker relies on data from a third party based on the size of the tyre that was fitted as standard. Sometimes, the tyre size may have been changed by a dealership or previous owner. In this case, we recommend checking your vehicle's handbook to get the correct size.

Why does the registration checker show different options on tyre size?

In some instances, vehicles may have different tyre sizes on the front and rear of the car.

How does Shoes For My Car work?

It's straightforward!

Find your tyres
Select a fitting centre.
Pay online - We'll deliver the tyres directly to your selected fitting centre.
Drive and fit!

What does the price include?

All prices include fitting, wheel balancing and statutory recycling contribution (€2.80+VAT).

What happens to my old tyres?

We are proud partners of Circol ELT https://circolelt.ie/ Shoes For My Car is committed to sustainable processes and end-of-life disposal of tyres. You can learn more about this process on our sustainability page (link to Circolelt page when ready).

Do I need to pay anything at the fitting centre?

You do not need to pay anything additional at the fitting centre. They will supply and fit your tyres. However, the individual centre may offer other services. You and the right partner must agree upon any additional services.

What do I need to bring to the fitting centre?

You must bring a copy of your confirmation email to collect your order and your car!

I didn't get a confirmation email.

Please check your spam folders to see if it was delivered there by mistake. If it's not there, please get in touch with us at orders@shoesfomycar.com, and we'll arrange to resend it.

What to expect during fitting;

Please allow 30 minutes to fit each tyre. When you arrive at the fitting centre, they will estimate how long the fitting will take. If you are purchasing four tyres, please allow sufficient time for fitting.

After the fitting, check the wheel nuts after 80 KM (50 Miles). Tyre pressure should be checked monthly to ensure you're not driving on inadequately-inflated tyres.

Will I receive a guarantee?

On all tyres purchased, we will honour the warranty offered by the manufacturer. Please note this guarantee will not cover accidental, malicious or damage caused by wear and tear.

Please explain the EU tyre labels to me.

No problem, we have a handy guide here: Tyre Labels Explained.

How do I request a refund?

If you require a refund, please contact a member of our team to arrange this directly at orders@shoesfomycar.com. Refunds can take up to 21 days to process.

How do I cancel my order?

If you need to cancel your order for any reason, please get in touch with a member of our team who will be happy to help orders@shoesfomycar.com

Can I track my order?

Unfortunately, order tracking is unavailable now; you will receive an email notification once your tyres have been delivered to your appointed depot.

Can I change my fitting time?

If you wish to change your fitting time, please get in touch with us at orders@shoesfomycar.com.

Explain summer tyres to me.

Here's a handy guide to help you; Summer Tyres.

What are winter tyres?

Here's a handy guide to help you; Winter Tyres.

Explain All-Season tyres to me.

Here's a handy guide to help you; All Season Tyres.

What are runflat tyres?

Here's a handy guide to help you; Run Flat Tyres.

What is the difference between wheel alignment and balancing?

Wheel alignment and wheel balancing maintain a vehicle's performance and safety.

Wheel alignment involves adjusting the angles of the wheels so that they are parallel to each other and perpendicular to the ground. This helps ensure the vehicle drives straight, has good handling and steering, and tyres wear evenly.

On the other hand, wheel balancing involves adding weights to the wheel's rim to counteract any imbalances. Uneven tyre wear, manufacturing defects, or other factors can cause imbalances. Wheel balancing helps to eliminate vibrations and ensure a smooth driving experience.

Do I need a Wheel Alignment?

Typical signs to look out for maybe your car pulling in either direction when driving (no matter how slight). Uneven tyre wear on any part of your tyres.

Who fits my tyres?

Our carefully selected fitting partners will fit your tyres.

Do you offer tyre rotation?

Unfortunately, we do not provide tyre rotation. Please ask the fitting centre directly about this. There might be an additional charge for this service applied by the fitting centre.

Are your tyres new?

Yes, all Shoes For My Car tyres are supplied and fitted new.

How do I know if I need new tyres?

Low tread depth: If your tyre tread depth is less than 1.6mm (the legal limit).
Visible damage: If you see any cuts or cracks on the sidewalls of your tyres. This damage can weaken the tyre and make it more prone to a blowout.
Vibration or shaking: If you feel vibrations or shaking while driving, it could be a sign that your tyre is out of balance.
Age: Tyres can wear out over time, even if not used frequently. Most manufacturers recommend replacing tyres every six years, regardless of the tread depth.
Poor handling or reduced grip: If your car is not handling as well as it used to, or if you have less traction on wet or slippery roads, it may be a sign that your tyres are worn out.